FAQ

We specialize in performance parts for competitive RC vehicles including:

• 1/10 Scale Drift Cars
• 1/10 Formula One chassis
• 1/10 Off-road vehicles
• 1/10 On-Road racers
• 1/12 On-road models

Plus all necessary components from batteries and bearings to body accessories and damper sets.

Many of our components are designed to universal RC standards, especially items like batteries, bearings, adhesives, and basic hardware. For chassis-specific parts, please check product descriptions or contact our specialists at [email protected] for compatibility confirmation.

No, you can check out as a guest. However, creating an account allows you to track order history, save shipping preferences, and get faster checkout on future orders.

All orders receive tracking information via email once processed. For Speed Priority (DHL/FedEx) shipments, you’ll receive direct carrier tracking. EMS orders include basic tracking through your local postal service.

Due to our lightning-fast processing (1-2 business days), order modifications must be requested within 4 hours of placement. Email [email protected] immediately with your order number and requested changes.

We ship globally to most countries, excluding select Asian markets and remote regions. Our network is optimized for North America, Europe, and Oceania where most competitive RC racing occurs.

⚡ Speed Priority (Standard Shipping)
– Carriers: DHL or FedEx
– Delivery Time: 10-15 days after dispatch
– Cost: $12.95 flat rate
– Features: Trackable door-to-door service with signature confirmation

💰 Budget-Friendly (Free Shipping)
– Carrier: EMS
– Delivery Time: 15-25 days after dispatch
– Cost: FREE on orders over $50
– Features: Basic tracking, typically faster customs clearance than standard postal services

Some remote locations may only be serviceable by one carrier. Additionally, certain high-value shipments may require DHL/FedEx for insurance purposes. Our system automatically displays available options at checkout.

We accept all major credit cards and secure payment methods:

• Visa
• MasterCard
• JCB
• PayPal

Yes, all payment methods process international transactions. Note that your bank may apply foreign transaction fees – check with them for details. We display all prices in USD.

Absolutely. We use industry-standard SSL encryption and never store raw payment data. PayPal transactions are handled entirely through their secure platform.

We offer a 15-day return policy from the delivery date. To initiate a return:

1. Contact [email protected] with your order number
2. Include photos of any defective items
3. Wait for return authorization and instructions

Note: Opened electronic components may be subject to restocking fees.

Customers are responsible for return shipping costs unless the return is due to our error (wrong item shipped or defective part). We recommend using a trackable shipping method.

Most mechanical components carry a 90-day manufacturer warranty against defects. Electronics (batteries, chargers, LEDs) have a 30-day warranty. Warranty does not cover damage from racing, crashes, or improper installation.