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At Yokomo Shop, we understand that precision matters – both in your RC components and in how we handle your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit yokomostore.com or make purchases from our global RC racing marketplace.

1. Information We Collect

To provide our high-performance RC parts and services, we collect:

  • Order Information: Name, shipping address, email, phone number, and payment details when you purchase drift cars, Formula One components, or other RC parts
  • Account Data: Username, password (hashed), and preferences if you create an account
  • Technical Information: IP address, browser type, device information, and pages visited
  • Communication Data: Emails, chat logs, and support tickets with our team
  • Marketing Preferences: Your choices about receiving updates on new RC components and racing gear

2. How We Use Your Information

Like precision engineering in RC cars, we use data purposefully:

  • Process transactions for performance parts with military-grade security
  • Verify international orders and prevent fraud (especially important for high-value chassis components)
  • Provide compatibility confirmation for model-specific RC upgrades
  • Improve our product offerings and website performance
  • Communicate order status, shipping updates, and RC racing tips
  • Comply with legal requirements for cross-border RC parts sales

3. Data Sharing & Disclosure

We treat your data like rare RC components – with care and limited access:

  • Payment Processors: Share necessary transaction details with Visa, MasterCard, JCB, and PayPal to complete purchases
  • Shipping Partners: Provide address information to deliver your RC parts globally
  • Legal Compliance: Disclose information when required by law or to protect our business
  • Service Providers: Work with trusted companies for website hosting, analytics, and customer support

We never sell your personal data to third-party marketers.

4. Data Storage & Security

Your security is as critical as your RC car’s suspension setup:

  • All transactions protected with SSL encryption (PCI-DSS compliant)
  • Zero raw payment data retention after transaction processing
  • 3D Secure authentication for added verification
  • Regular security audits of our systems
  • Data stored on secure servers with limited access

While we implement rigorous protections, no online system is 100% secure. We recommend using strong passwords and monitoring your account activity.

5. Your Rights

You control your data like you control your RC vehicle:

  • Access: Request a copy of your personal data
  • Correction: Update inaccurate information
  • Deletion: Request removal of your data (subject to legal requirements)
  • Opt-Out: Unsubscribe from marketing communications
  • Restriction: Limit how we use your data
  • Portability: Receive your data in a machine-readable format

To exercise these rights, contact us at [email protected] with “Privacy Request” in the subject.

6. Cookies & Tracking Technologies

Our website uses these precision tools:

  • Essential Cookies: Required for checkout and account functions
  • Performance Cookies: Help improve site speed and navigation
  • Analytics Cookies: Understand how racers use our site (Google Analytics)
  • Marketing Cookies: Show relevant RC product recommendations

You can manage cookies through your browser settings. Note that disabling some cookies may affect site functionality.

7. International Data Transfers

As a global supplier to the RC racing community:

  • Our primary servers are located in the United States
  • We implement Standard Contractual Clauses for EU/UK data transfers
  • All prices displayed in USD for consistency in international RC parts pricing

8. Children’s Privacy

Our high-performance RC components are not designed for children under 16. We do not knowingly collect data from minors without parental consent.

9. Policy Updates

We may update this policy as our RC product line evolves. Significant changes will be notified via email or website notice.

Contact Us

For privacy questions or to exercise your rights:

Email: [email protected]
Mail: Yokomo Shop, 30451 Servilla Place, Castaic, US 91384

Our payment support team understands RC racers’ urgency and will respond promptly.